News
Get the latest updates on Prudential, our services, our products and our funds.
latest service updates
We understand that both you and your clients are facing into unprecedented challenges like never before. Our hub provides guidance and information to support you through this difficult time.
UPR’s applied on the PruFund range of funds
We’ve confirmed that we have applied Unit Price Resets (UPRs) to some of our PruFund funds due to an uplift in market conditions impacting their underlying performance.
Changes to the way we report LF Prudential fund costs and charges
On 7 May, Link Fund Solutions (LFS) updated the funds’ Ongoing Charge Figures (OCFs) in the published KIIDs. Here we help you understand what’s happened and why.
M&G plc joins Power Past Coal Alliance; plans to phase out investment in coal
M&G plc (M&G) is today joining the Powering Past Coal Alliance (PPCA) and announcing it wants to end investment in thermal coal by 2030 for developed countries and 2040 for emerging markets.
M&G Plc With-Profits Fund, helps protect from market volatility in 2020.
Around 2 million customers to share an expected total bonus of £2 billion
Investment Pathways webpage
Investment pathways are a new initiative from the FCA (from 1 February 2021) aimed at providing customers who are not receiving a personal recommendation with better retirement outcomes when: moving all or part of their pension savings into drawdown or transferring funds already in drawdown into a new drawdown arrangement
Onshore bonds and others
Here you'll find our current service status and support available as we continue to work through COVID 19.
New signatureless process
Given the current challenges for you and your clients, we’ve implemented a new, ‘paperless’ process for the following onshore bond requests.
Online services
During these uncertain times we can help you manage your clients business online. You can access a range of online services, from illustrations and new business submission, to valuations and withdrawals.
Further update on Discounted Gift Trust (DGT) new business
We have carried out a further review of our underwriting process for DGTs, As a result, we will re-commence requesting and chasing for GP reports from Monday 15 June
Prudential International Assurance (PIA)
Here you'll find our current service status and support available as we continue to work through COVID 19.
Service updates for Prudential ISA
As the COVID-19 situation continues, we are committed to supporting you and your clients. Our online ISA service is the quickest and easiest way to have visibility and control of your client’s investments.
Trustee Investment Plan
Here you'll find our current service status and support available as we continue to work through COVID 19.
Retirement Account’s online functionality
We want to make it clear what servicing can be done fully online, and outline the support we have available for you, if you need it, as we continue to work through COVID 19.
The funds we've highlighted with our quarterly life and individual pension unit linked review
We're now making the results of our quarterly life and individual pension unit linked review available.
Principles and Practices of Financial Management
All firms that carry out with-profits business are required to publish the Principles and Practices of Financial Management (PPFM) that are applied in the management of their with-profits funds.